Veterans' Service Officers

are your first point of contact

M.G.L. Chapter 115 enables every eligible Massachusetts veteran to receive certain financial, medical, educational, employment, and other benefits earned by military service. Veterans’ Service Officers (VSO) in 351 municipalities
across the state help veterans and families connect with benefits.

The VSO is your first point of contact to access state Chapter 115 benefits. Appointed by the mayors or selectmen of
the cities and towns, the VSO interviews applicants, determines eligibility, and administers benefits. VSOs are available
to anyone seeking information or assistance in the area of veterans’ benefits and services, including family members
of veterans. They may be reached at their City/Town Halls.

Your VSO can provide information about:

  • Annuities
  • Awards and Medals
  • Burial
  • Chapter 115 benefits
  • Education
  • Elder Services
  • Employment
  • Flags and Markers
  • Financial Assistance
  • Food
  • Graves Care
  • Housing
  • License Plates
  • Medical Assistance
  • Pensions
  • Pharmaceuticals
  • Real Estate Tax Exemption
  • Review of Discharge
  • Sales Tax Exemptions
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