Every day, someone somewhere in Massachusetts needs to find essential community services, an
after school program, a food bank, or where to secure care for an aging parent. Many face these
challenges, but don't always know where to turn for help.
Mass 2-1-1 is an easy to remember telephone number that connects callers to information about critical health and
human services available in their community. It serves as a resource for finding government benefits and services,
nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources.
Always a confidential call, Mass 2-1-1- maintains the integrity of the 9-1-1 system saving that vital community resource
for life and death emergencies. It is available 24 hours a day, 7 days a week, and is an easy way to find or give help in
your community. Mass 2-1-1 responds immediately during times of crisis, to field calls regarding the crisis and to direct
callers to services most appropriate for their needs.
If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number
is available: 1-877-211-MASS (6277); Hearing Impaired: 508-370-4890 TTY